Connect a TikTok Shop Store

After you connect a TikTok Shop store, StoreClaw can view authorized product, order, inventory, and fulfillment information to help you analyze store performance.

Currently, only TikTok Shop stores in the United States (US) are supported. Stores in the UK, Southeast Asia, and other regions are not yet supported.

In the current version, the TikTok Shop connector is managed through the corresponding Plugin. Install the TikTok Shop Plugin first, then open its detail page and connect your store from the Connector section.

Good-fit Workflows

• Analyze the performance of a US TikTok Shop store.
• Look up store information within the authorized scope to support day-to-day operations.
• Generate store performance summaries and follow-up analyses based on store data.

Note: Available data and features depend on the TikTok Shop account, the permissions you grant, and the capabilities currently supported by StoreClaw. Refer to the Plugin and the authorization page for the latest details.

Before You Connect

Make sure that:

• You can sign in to StoreClaw.
• You can sign in to TikTok Shop Seller Center.
• Your TikTok Shop account has permission to manage and authorize the US store you want to connect.
• Your browser allows the authorization page to open and return to StoreClaw after authorization.

Connection Steps

Step 1: Open the TikTok Shop Connector

1. Sign in to StoreClaw and click Plugins in the left navigation.
2. Find the TikTok Shop Plugin and click Install. If it is already installed, open its detail page.
3. In the Connector section, find TikTok Shop and click Connect.

Step 2: Select the US Store

1. In the Connect TikTok Shop window, review the security information. StoreClaw only accesses content you authorize, and you can disconnect and remove access at any time.
2. Under Select region, confirm that US is selected.
3. Click Continue with TikTok Shop to proceed to TikTok Shop's official authorization flow.

Step 3: Authorize TikTok Shop

1. On TikTok Shop's official authorization page, sign in with an account that can manage the target store.
2. Confirm that the store shown is the US store you want to connect.
3. Review the authorization details and approve the request as instructed.
4. After authorization is complete, you will be redirected to StoreClaw.

The buttons, store selection flow, and authorization details on TikTok Shop may vary by account or page version. Follow the instructions shown on the page.

Step 4: Confirm the Connection

After authorization, return to the TikTok Shop Plugin detail page and check the Connector section for the list of linked accounts. Connected stores appear in this list, usually under the TikTok Shop store name or account identifier. You can review each account's authorization permissions and manage the account using the actions in its row.

To connect another US store, click Connect on the right side of the TikTok Shop connector and repeat the authorization process. You can connect and manage multiple US stores under the same connector. Check the account name to make sure you are using the intended store.

If the store does not appear in the linked accounts list after authorization, check that the authorizing account can manage the target store and that you completed the authorization flow, then try connecting again.

Available Features After Connection

After a successful connection, StoreClaw can view TikTok Shop product, order, inventory, and fulfillment information within the authorized scope and use it to analyze store performance. The data StoreClaw can access is determined by the permissions you grant on TikTok Shop's official authorization page.

Troubleshooting

Issue	Possible cause	Solution
The target store is not shown on the authorization page	The signed-in TikTok Shop account cannot manage the store, or you signed in to the wrong account	Sign in with an account that can manage the target US store, then start the authorization process again

Frequently Asked Questions (FAQ)