Connect Cin7 Core

After you connect Cin7 Core, StoreClaw can use the Cin7 Core API to access business data from your authorized account, including inventory, sales orders, purchase orders, products, and multiple warehouses. StoreClaw can then use this data for queries, analysis, and automated tasks.

Before You Start

Before you begin, make sure that:

• You have a Cin7 Core account that you can sign in to. Trial accounts can also access the API.
• Your current user has the Settings: Cin7 Core API Setup permission. This permission provides access to Integrations → Cin7 Core API. If you cannot see this option, ask a Cin7 Core administrator or the primary account user to grant you access.
• Your Cin7 Core subscription has an available API or external integration license. If Cin7 Core displays a license or integration limit message while you create the integration, check your current plan and available slots on the subscription page.

Step 1: Create API Credentials in Cin7 Core

1. Sign in to Cin7 Core.
2. From the left menu, go to Integrations -> Cin7 Core API. In some interfaces or older help articles, this option may be labeled simply as API.
3. Alternatively, after signing in, open the Cin7 Core API settings page directly.
4. On the API Integration page, click + in the upper-right corner.
5. Enter a recognizable API name, such as StoreClaw, and click Create.
6. After the API application is created, open its Setup tab. Cin7 Core displays:
   • Account ID
   • API Application Key (shown as Key or API Key on some pages)
7. Copy both values, then click Save to save the API application.

We recommend creating a dedicated API application named StoreClaw instead of reusing credentials from another system. Cin7 Core supports multiple API applications in the same account, and API limits are calculated separately for each application.

Step 2: Complete the Connection in StoreClaw

1. Open the Cin7 Core plugin in StoreClaw and click Connect.

2. Enter the following values in the authorization dialog:

   StoreClaw field	Cin7 Core credential to enter
   Account ID	The Account ID from the Setup tab
   Application Key	The Application Key from the Setup tab

3. Make sure the copied values do not contain leading or trailing spaces or line breaks.

4. Click Continue with Cin7 Core.

5. Wait for the connection check to finish. The authorization is complete when the status changes to Connected.

Step 3: Verify the Connection

After the connection succeeds, run a simple query such as viewing a product, inventory, or order list to confirm that StoreClaw can read data from the correct company.

If your Cin7 Core login can access multiple companies, note that each company has a different Account ID. To connect multiple companies, create an API application in each company and add each connection separately in StoreClaw. Give each connection a clear name so that you do not select the wrong account in future conversations or automated tasks.

Credential Security

Cin7 treats the Account ID and Application Key as credentials that are as sensitive as a username and password. Make sure that you:

• Enter the credentials only in the Cin7 Core authorization dialog in StoreClaw.
• Do not send complete credentials through chats, emails, support tickets, or screenshots.
• Do not add the credentials to public documents, code repositories, or shared spreadsheets.
• If you suspect that the credentials have been exposed, immediately disable or remove the dedicated API application from the API Integration page in Cin7 Core. Then create new credentials and reconnect.

FAQ